Let’s agree on this; having your Amazon account suspended can be a real ordeal. If your Amazon account is suspended and you desperately want to regain access to your Amazon account and its services, then this article is going to be really helpful for you. Read on.
Payment of Previous Due Bills
Firstly, if your Amazon account is suspended then it might be because you were unable to pay your past-due invoices. Yes! That’s the most common reason behind getting your account suspended. Make sure to check for any previous unpaid bills.
If that’s the case and if your Amazon account is suspended due to non-payment of your bills then the first step you need to do is to pay any past-due charges. You can do this by following few basic steps:
1. Go in the Payment History tab of the Billing and Cost Management section.
2. After giving all the instructions a read, go to the section titled “How do I retry an unsuccessful payment?”
3. Here you will see a series of guidelines you can follow and get an access to your suspended account easily.
Change the Payment Method
Sometimes, the Amazon users face the problem of not being able to use the same payment method associated with their account as they used before. If that is the problem you are facing and your old payment method is no longer valid, then following instructions might be helpful:
1.Add a new payment method to your account.
2. You can do this by following the instructions at “How do I add a new payment method to my AWS account?”
Contact the Owner of Payer Account
Sometimes, the suspended account is a linked account and the owner of the payer account has not cleared the past bills due to which your Amazon account might be suspended. In this case, you have to ask the owner of the payer account to pay any old due charges. This will help you successfully regain access to your Amazon account. Easy, isn’t it?
You don’t need to fret anymore about not having access to your suspended Amazon account. Following these simple instructions can help you effortlessly solve this problem
Contact the Amazon Support
After you are done with paying all your past payments which are due, you can contact the Amazon care and support by pressing the tab “contact AWS Support”. When you contact them, you can ask them to let you regain an access to your Amazon account. Please make sure to contact the support as paying your past-due charges will not result in automatic access to your account. You must inform the Support so they can let you regain the access to account.
However, these guidelines are useful only if your account was suspended for not paying your past-due charges on your Amazon account. In case your account has been suspended due to some other reason and you’re not quite sure what is the reason, you must check the inbox of the email address associated with your Amazon account. There might be an email from Amazon Support containing essential instructions regarding how you can reinstate your account. If you don’t have an email from Amazon Support, then you can always contact AWS Support for assistance and help.
We hope this article was a good read and helped you decide why your Amazon account is suspended and how you can get access to it!