Cookie Policy

What is a cookie?

A cookie is a small file placed onto your device that enables SmartSellerHelp features and functionality. For example, cookies enable us to identify your device, secure your access to SmartSellerHelp and our sites generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on SmartSellerHelp and help us serve relevant ads to you.

When does SmartSellerHelp place cookies?

We use cookies on our site. Any browser visiting these sites will receive cookies from us.

What types of cookies does SmartSellerHelp use?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it’s easier to return to SmartSellerHelp or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by SmartSellerHelp when you return to one of our sites or a partner site that uses our services (for example, our sharing or job application buttons). Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

What are cookies used for?

Cookies can be used to recognize you when you visit SmartSellerHelp, remember your preferences, and give you a personalized experience that’s in line with your settings. Cookies also make your interactions with SmartSellerHelp faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the SmartSellerHelp sites.

Categories of Use Description
Authentication If you’re signed in to SmartSellerHelp, cookies help us show you the right information and personalize your experience.
Security We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our User Agreement.
Preferences, features and services Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on SmartSellerHelp more easily. They also provide you with features, insights, and customized content in conjunction with our plugins. You can learn more about plugins in our Privacy Policy.
Advertising We may use cookies to show you relevant advertising both on and off the SmartSellerHelp site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. downloaded a white paper or made a purchase) on the advertiser’s site. Similarly, our partners may use a cookie to determine whether we’ve shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off SmartSellerHelp, such as after you’ve visited a partner’s site or application.
Performance, Analytics and Research Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access SmartSellerHelp from other websites, applications, or devices such as your work computer or your mobile device.

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by SmartSellerHelp may also set third party cookies.

Unless you clear these cookies from your browser, we may use this information to:

  • provide more relevant, interest-based advertising
  • provide aggregate reports of ads activity to advertisers and websites hosting the ads
  • help website and app owners understand how visitors engage with their sites or apps
  • detect and defend against fraud and other risks to protect users and partners
  • improve our products

What third-party cookies does SmartSellerHelp use?

We use Google Adwords and Google Analytics on our website. Please note that the names of cookies, pixels and other technologies may change over time.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

What to do if you don’t want cookies to be set or want them to be removed?

If you do not want to receive cookies, you can also change your browser settings on your computer or other device you’re using to access our services. If you use SmartSellerHelp without changing your browser settings, we’ll assume that you’re happy to receive all cookies on the SmartSellerHelp website. Most browsers also provide functionality that lets you review and erase cookies, including SmartSellerHelp cookies. Please note that the SmartSellerHelp site will not work properly without cookies.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.

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